Resources
available to people with Parkinson’s disease and their families in
People who are registered with a Southampton City GP have access to Vicky Queen, the Primary care trust’s Parkinson’s Disease Nurse Specialist. She is able to see people at clinic or at home to assess and manage the symptoms of Parkinson’s Disease. She also works closely with all the Consultants working in Parkinson’s disease and often runs joint visits with these. Vicky also has an educational remit I provides a 6 week course of education to relatively newly diagnosed people. This is called the Parkinson’s Disease Self Management Education Programme and it aims to help people understand more about the condition and how to manage it. The topics covered include medication management by a community pharmacists, physiotherapy, Equipment that may help and Financial and benefits advice. Contact Vicky Queen whose details can be found in the Contact Us section, if you would like to book a place on this programme.
Exercise programme.
The Southampton Branch or the Parkinson’s Disease Society and Vicky Queen Parkinson’s Disease Nurse Specialist set up the Parkinson’s Disease Exercise group in 2006, following a grant obtained by Vicky from the
The group is run by a specialised physiotherapist, using specific exercises that have been shown to help. The group runs a six week programme with an individual assessment at the beginning. It is run from two sites in
Rehabilitation teams
In
Contact Details for all the rehab teams in
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North Rehabilitation Team (Bassett/Portswood/Swaythling) Unity 12 |
Telephone Number : 023 80 71 6560 |
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South Rehabilitation Team (Peartree/Sholing/Woolston) Herbert Collins House 5 Northlea Corner Wide Lane, Swaythling |
Telephone Number : 023 80 833 727 |
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East Rehabilitation Team (Bitterne Park/Harfield/Bitterne) |
Telephone Number : 023 80 294210 |
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West Rehabilitation Team (Redbridge/Shirley/Millbrook/Coxford) Brownhill House Lower |
Telephone Number : 023 80 730 649 |
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Central Rehabilitation Team (Freemantle/Bargate/Bevois Valley) Level A Brintons Terrace, Southampton |
Telephone Number : 023 80 825 378 |
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Community Neuro Rehabilitation Team |
Telephone Number : 023 80 296 222 |
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Contact Centre and Rapid Response Herbert Collins House 5 Northlea Corner Wide Lane, Swaythling |
Contact Centre : 023 80 834 567 Rapid Response : 023 80 83 34 44 |
Support groups
The Southampton Branch of the Parkinson’s Disease Society meets the first Tuesday afternoon each month in StMarks Hall,
Young support group
The Solent Early Onset Support group, is a Parkinson’s Disease support group for people who where diagnosed with Parkinson’s disease under the age of 60yrs of age. The group meets monthly on a Saturday and provides social support and also organises many trips and educational talks about recent advances in Parkinson’s Disease including Nutrition workshops. If you want to find out more you can contact the chair of this group Mary Shorter, whose details can be found in the Contact Us section.
Community Clinics
As part of Vicky Queen’s role as Parkinson’s Disease Nurse Specialist Parkinson’s Disease Nurse Specialist in Southampton she has worked with Consultants working in Parkinson’s disease to bring there clinics out of the hospital and closer to home at settings such as GP surgeries or day care centres. The idea of this is to create services closer to home for you and to enable more frequent reviews by Consultants. Vicky is also working on a project to create a multidisciplinary clinic, this means when you come to see the Consultant you are also assessed by the physiotherapist, occupational therapist and Parkinson’s Disease Nurse Specialist. The aim of this is to give you greater access to services that can help.
Patient Advice and Liaison Service (PALS) in
The Patient Advice & Liaison Service (PALS) is a confidential service for patients and their carers and relatives who are receiving treatment from Southampton City Primary Care Trust (SCPCT) services.
The service is created to help them find answers to questions and concerns regarding care or treatment they receive or have received from us. As a patient, relative or carer, sometimes you may need to turn to someone for on-the-spot help, advice and support. This is where we can help - where possible, PALS will help resolve problems and concerns quickly before they become more serious. However, you can make a formal complaint if you wish to and PALS will let you know how you to do this.
If something is bothering you or your have a concern, you may wish to discuss this firstly with the nurse, doctor or member of staff looking after you although you can contact the PALS service first if you prefer. If you are still concerned after you have discussed the issue with NHS Staff or you were not satisfied with the response, contact the PALS office for help.
You can contact PALS on: 023 8029 6929
or e-mail: pals@scpct.nhs.uk
or submit a query via this website - see Contact us.
We will treat your query in the strictest of confidence.
PALS can also help you in the following ways:
- Provide information to patients, carers and families about services locally and put patients in contact with relevant voluntary organisations and support groups
- Inform people of the complaints procedure and put them in touch with specialist independent advocacy services when they wish to make a formal complaint and take the matter further.
- Act as an early warning system for the Trust by monitoring problems that arise and highlight gaps in services or training by submitting anonymised reports for action.
- Operate in a network with other PALS in the area to ensure a seamless service for patients who move between different services and care systems
- Liaise with healthcare and other professionals on your behalf.
Dental Helpline Service - for hard of hearing patients only, PALS will assist with contacting the dental helpline in emergency cases.
Our PALS service operates within all of our Primary Care Community Services sites but does not cover the services operated under Southampton University Hospitals Trust (SUHT):
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· Princess Anne
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If you have any concerns or comments regarding treatment or care you are receiving or have received from any of these hospitals, please contact the PALS team located at
Tel: 023 8079 8498
Fax: 023 8079 8550
Email: PALS@suht.swest.nhs.uk
Mail: PALS, Mailpoint 81,
Or you can visit: Information Point, Main Entrance,